“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” - Stephen Covey While it is typical and prudent for organizations to intentionally design structures and policies intended to mitigate risk, when it comes to trust in the workplace, is being too risk-averse actually [...]
Regardless of your company culture, policies or procedures, odds are at some point; you’ll need to conduct a workplace investigation. By promptly and properly addressing an issue through a fair, organized and unbiased process, you’re likely to save your company time, money and hassle down the road. However, if the purpose of an investigation is [...]
Since the start of the COVID-19 pandemic in April 2020, universities worldwide have been forced to work quickly and creatively to move their regular instruction into online spaces. In addition to the difficulty of re-creating the classroom environment remotely, one of the most prominent challenges administrators have faced is how to regulate and oversee examinations [...]
In Canada, both the public and private sectors are governed by privacy legislation. Personal information privacy is recognized as an essential element in maintaining public trust, making it extremely important for all regulated organizations to be diligent. Even so, privacy breaches continue to pose a concern for a variety of reasons. Here, we will outline [...]
In a previous article we covered the top privacy challenges facing HR in 2020. Many of these privacy concerns continue to pose challenges for HR in 2021, along with several others that have risen in importance due to the changes in our working environment. In this article, we will outline five of the top privacy [...]
Employers are faced with a variety of challenges due to the pandemic, but one pressing concern is how we can best manage employee outbreaks while still respecting personal privacy. Employers are asking: what information can we collect and share? In this article, we explore privacy considerations and provide practical advice on how to manage and [...]
With remote work becoming the norm, more employers have implemented digital tracking tools and surveillance software solutions like Hubstaff and Time Doctor to monitor employee activities, engagement and productivity. And while keeping tabs on employee website use and keystroke activity may seem harmless at first, the recent surge in workplace surveillance and digital supervision has [...]
To get back to business amid the pandemic, organizations everywhere underwent a massive digital transformation, which allowed vital business operations to continue but also introduced new risks. When organizations treat privacy concerns as secondary issues (especially when change is happening at a rapid speed), mistakes happen. And unfortunately, privacy mistakes are not particularly forgiving, often [...]
During the summer months, when colleagues and clients are on holidays and work is slower, it’s the perfect time to prioritize and strengthen your information and privacy management program. 2020 has been a year of disruption and transformation, and when the crisis eases, we will have entered a new digital normal. Have your privacy policies [...]
According to Angus Reid Institute, only 36% of Canadians who are currently working from home expect to return to the office full-time once the pandemic is over. With remote work being the norm now, and perhaps for many in the foreseeable future, are your organization’s privacy programs and policies up to scratch? Now more than [...]
