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Privacy Protection During COVID: Can Employers Disclose Employee Health Information?

By | October 14th, 2020|Privacy|

Employers are faced with a variety of challenges due to the pandemic, but one pressing concern is how we can best manage employee outbreaks while still respecting personal privacy. Employers are asking: what information can we collect and share? In this article, we explore privacy considerations and provide practical advice on how to manage and [...]

Employee Monitoring and Surveillance: How Far is Too Far?

By | September 30th, 2020|Information Management, Privacy|

With remote work becoming the norm, more employers have implemented digital tracking tools and surveillance software solutions like Hubstaff and Time Doctor to monitor employee activities, engagement and productivity. And while keeping tabs on employee website use and keystroke activity may seem harmless at first, the recent surge in workplace surveillance and digital supervision has [...]

Has Your Privacy Program Kept Up With Your Digital Transformation?

By | August 26th, 2020|Privacy|

To get back to business amid the pandemic, organizations everywhere underwent a massive digital transformation, which allowed vital business operations to continue but also introduced new risks. When organizations treat privacy concerns as secondary issues (especially when change is happening at a rapid speed), mistakes happen. And unfortunately, privacy mistakes are not particularly forgiving, often [...]

Turning Downtime into Privacy Time

By | July 29th, 2020|Privacy|

During the summer months, when colleagues and clients are on holidays and work is slower, it’s the perfect time to prioritize and strengthen your information and privacy management program. 2020 has been a year of disruption and transformation, and when the crisis eases, we will have entered a new digital normal. Have your privacy policies [...]

Privacy Best Practices for Your Teams Working Remotely and Beyond

By | June 24th, 2020|Privacy|

According to Angus Reid Institute, only 36% of Canadians who are currently working from home expect to return to the office full-time once the pandemic is over. With remote work being the norm now, and perhaps for many in the foreseeable future, are your organization’s privacy programs and policies up to scratch? Now more than [...]

Working at Home: Information Privacy and Security Guide

By | May 13th, 2020|Free Resources, Privacy|

In the office, the necessary online security protocols are already in place, but that may not necessarily be the case in a remote work environment. Now that you’ve been operating remotely for many weeks and may continue to do so, ensure your organization’s personal and sensitive business information is properly protected by reading our latest [...]

What Personal Information is Subject to the FOIP Act?

By | March 11th, 2020|Information Management, Privacy|

In Alberta, all public bodies must comply with the Freedom of Information and Protection of Privacy (FOIP) Act, which aims to balance the public's right to know about information held by those bodies and the individual's right to privacy. When we talk about information held by public bodies that are governed by FOIP, we recognize two categories: [...]

How to Keep Your Business Safe Online

By | February 5th, 2020|Information Management, Privacy|

On Tuesday, February 11, 2020, the world will unite to celebrate Safer Internet Day (SID), an annual celebration that aims to promote the safe and positive use of digital technology. Today in Canada, it's rare to find an organization that isn't carrying out some form of business online, making Safer Internet Day more relevant than [...]

Case Study: Data Governance Driving Value in Long-Term Care

By | January 24th, 2020|Privacy|

As one of the leading providers of seniors’ services and affordable housing in central and southern Alberta, Bethany Care Society has worked hard to serve long-term care residents and persons with disabilities for over 70 years. However, with new and emerging digital tools, increasingly complex regulatory environments, and privacy and security risks on the rise, [...]

Top Privacy Challenges Facing HR in 2020

By | December 19th, 2019|Privacy|

As we look back on 2019, we know one thing for sure: the HR and privacy landscapes are becoming increasingly complex and intertwined. HR professionals are not only responsible for protecting sensitive information about employees and management, but they also must safeguard this information under laws governing privacy and confidentiality. Here are six privacy issues that we [...]