If you need to cancel your registration, the cancellation deadline is 7 calendar days prior to the date of the scheduled course.
Full refunds will only be provided if written notice is received by Cenera prior to the cancellation deadline. Participants may have a substitute attend in their place at no additional cost. You may also choose another eligible course in the current training offering if you pay a $25 per day cancellation fee.
Collection, Use and Disclosure of Personal Information
The personal information requested is being collected under the authority of the Personal Information Protection and Electronic Documents Act (Canada) (PIPEDA). Personal information will be collected, used and disclosed only to register you for the courses selected, to provide details about preparations and locations for the course, and to process payments for the course using PayPal. If you voluntarily provide us with personal information in this process, we consider that you have provided implicit consent to collect, use and disclose information for these purposes only, as provided under PIPEDA Schedule 1, s. 4.3.5.
We will also use your contact information to inform you of upcoming courses and services. You may unsubscribe to these the first time you receive one of these notices, or you can unsubscribe now by adding a note in the comments box below.
If you have any questions about the collection, use, and disclosure of your personal information in this process, please contact Rick Klumpenhouwer, Privacy Officer, at 800.387.8797.