As the year comes to a close, HR professionals are buzzing over emerging innovations and predictions for the year ahead. In this article, we explore the HR trends that you can expect to see a lot more of as the world of work continues to evolve.

Trend 1: HR Technology on the Rise

Millennials are now the largest generation in the workplace, which has led to a significant increase in the adoption and use of technology at work.

  • Tech tools are changing the world of remote work.
    The ability to work remotely is becoming one of the most sought-after employee perks, but also a challenge to manage administratively. The solution? Video conferencing, collaborative project management, and messaging suites like Slack keep teams connected, and projects moving forward.
  • Employee experience features are going digital.
    Expect to see interview scheduling, application status updates, video interviews, personality assessments, and training and onboarding processes all shifting to the digital space, if they haven’t already. 
  • HR departments are taking a keen interest in chatbots.
    With AI-driven chatbots, candidates and employees can have automated, personalized conversations with a computer to discuss training, time off, expenses, and more. Major players like GE Healthcare, Pepsi and IBM are already leveraging chatbots to automate HR processes. Some of the most popular bots include inFeedo, ramco, and AllyO.
  • Virtual reality is revolutionizing recruitment.
    VR can be used as part of an immersive interview experience or screening process for hands-on roles to demonstrate practical skills. Savvy recruiters should keep on eye on the impact VR makes on the year ahead. While it is still expensive, it has the potential to deliver big in the future.

Trend 2: HR Data Analytics

HR analytics provide a data-driven approach to identifying and analyzing people-related problems and opportunities. With the rise of technology in the workplace, big data is becoming big business.

Analyzing and leveraging data equips HR professionals with actionable insights that empower smarter decisions.

  • Employee retention rates
  • Effectiveness of recruitment strategies
  • The success of wellness programs
  • Turnover rates
  • Absence rates
  • Overtime expenses
  • Employee productivity
  • Training and onboarding expenses
  • Training effectiveness
  • Efficiencies
  • Use of disability benefits
  • Use of mental-health-related benefits correlated with absence rates

HR analytics are becoming a vital part of workforce planning, talent acquisition, performance management, and learning and development, and we don’t see this trend slowing down any time soon.

Trend 3: A Return to Employee Wellbeing

Technology has us more connected to work than ever before, resulting in a tricky concept known as a work/life “blend.” The inability to disconnect combined with normal workplace pressures and persistent talent shortages have created an increase in mental health issues.

Looking ahead, to keep employees happy, productive and healthy, expect to see more offices designed with wellness in mind:

  • Access to natural light
  • Collaborative spaces
  • Private meeting rooms
  • The freedom to move around
  • Enhanced ambience
  • Flexible layouts
  • Nutrient-rich office snacks
  • Walk and talk meetings
  • Sit-stand desks

Trend 4: In-House HR Will Downsize, Outsourcing Will Increase

With new technologies, increased employee participation in HR processes, and the growing complexity and difficulty of modern HR, more companies are downsizing their HR departments and leaning on external HR consultants and subject matter experts.

Outsourcing HR tasks like benefits administration, performance management, employee relations, leave and absence management, and policy development to an experienced HR professional allows companies of all sizes to focus on core business activities. We expect to see more employers forming working relationships with trusted outsourcing partners as they prepare for the future of work.

We hope these insights empower your business strategy into 2020 and beyond. If you need support adopting and integrating these HR trends into your workplace, one of our dedicated HR Advisors will be happy to work with you and your team.

Contact Sheri Brake, Director by phone or by email to learn how we can meet your HR needs!

P: 403.294.3780
E: Sheri.Brake@cenera.ca 

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