As Plato once famously stated, 'necessity is the mother of invention'. Well, never has that been more true than when it comes to workplaces in 2021. This past year has been unlike any other in how we think about and approach our work. And while things will eventually return to a 'new normal', our advice [...]
Regardless of your company culture, policies or procedures, odds are at some point; you’ll need to conduct a workplace investigation. By promptly and properly addressing an issue through a fair, organized and unbiased process, you’re likely to save your company time, money and hassle down the road. However, if the purpose of an investigation is [...]
Since the start of the COVID-19 pandemic in April 2020, universities worldwide have been forced to work quickly and creatively to move their regular instruction into online spaces. In addition to the difficulty of re-creating the classroom environment remotely, one of the most prominent challenges administrators have faced is how to regulate and oversee examinations [...]
Feedback is a crucial component of any successful team, but its impact easily has the potential to be either positive or negative. When done wrong, feedback can be confusing, demotivating or even lead to workplace hostility and conflict. While difficult conversations are essential to leadership, managers often put off providing feedback until the annual performance [...]
As the one-year anniversary of the Cenera team moving to remote work is upon us, we want to take a moment to reflect on the lessons we have learned as a business and a team over this last year. While this year has presented many challenges, we are proud of how the Cenera team came [...]
What is an interview? According to an online search, “interview” comes from the French word “s’entrevue,” loosely translated as “to see each other about a view.” With this in mind, we could look at interviews as an opportunity to share information and collaborate on a successful partnership, rather than the interviewee merely trying to “get [...]
When companies originally started to work remotely due to COVID-19, many organizations were forced to transition their teams to an entirely new working model within a matter of days. As a result, certain business practices were put off to the side to be handled once things “returned to normal” and employees were back at the [...]
In Canada, both the public and private sectors are governed by privacy legislation. Personal information privacy is recognized as an essential element in maintaining public trust, making it extremely important for all regulated organizations to be diligent. Even so, privacy breaches continue to pose a concern for a variety of reasons. Here, we will outline [...]
Have you ever felt like you just can’t seem to fit in at work? Or, have you felt like a colleague just isn’t understanding the company culture? It likely had nothing to do with work performance but rather something that isn’t talked about in the workplace: emotional intelligence. This article will explain what emotional intelligence [...]
One of the go-to responses we hear when we talk to clients about how they are supporting employee mental health is, “We have an EFAP (Employee and Family Assistance Program).” When pressed further, beyond some usage rates, few have a good handle on whether the service is useful, of high quality, or meeting their employees’ [...]
