When companies originally started to work remotely due to COVID-19, many organizations were forced to transition their teams to an entirely new working model within a matter of days. As a result, certain business practices were put off to the side to be handled once things “returned to normal” and employees were back at the [...]
In Canada, both the public and private sectors are governed by privacy legislation. Personal information privacy is recognized as an essential element in maintaining public trust, making it extremely important for all regulated organizations to be diligent. Even so, privacy breaches continue to pose a concern for a variety of reasons. Here, we will outline [...]
Have you ever felt like you just can’t seem to fit in at work? Or, have you felt like a colleague just isn’t understanding the company culture? It likely had nothing to do with work performance but rather something that isn’t talked about in the workplace: emotional intelligence. This article will explain what emotional intelligence [...]
One of the go-to responses we hear when we talk to clients about how they are supporting employee mental health is, “We have an EFAP (Employee and Family Assistance Program).” When pressed further, beyond some usage rates, few have a good handle on whether the service is useful, of high quality, or meeting their employees’ [...]
Proper workplace investigations aren’t possible without an understanding and consideration of intersectionality. This article will explore what intersectionality is, how the concepts can be incorporated in your company policies and procedures, and the role it plays in workplace investigations. What is Intersectionality? Intersectionality is an analytical framework used to understand how a person’s overlapping identities [...]
In a previous article we covered the top privacy challenges facing HR in 2020. Many of these privacy concerns continue to pose challenges for HR in 2021, along with several others that have risen in importance due to the changes in our working environment. In this article, we will outline five of the top privacy [...]
As we enter what may be yet another challenging year, strong leadership is more important than ever. Strong leaders encourage resilience, make employees feel appreciated, and show compassion for their team. In difficult times, leaders can help keep teams calm and employees on-task. Have you made resolutions to improve your leadership skills? As a starting [...]
Before COVID-19, 1 in 5 Canadians experienced a mental health problem or mental illness each year. As the pandemic stretches into 2021, the mental health crisis is following suit. As a leader, it is important that you recognize where your responsibility to support an employee with a mental health issue begins and ends. You have a responsibility [...]
December is a natural time to reflect on what was and anticipate what will be. This December, as we approach the end of a year unlike any other, Cenera is celebrating 24 years in business. Since our humble beginnings, we have come a long way and have witnessed a lot of change – both within [...]
For better or worse, the last year has changed us. And now, looking back, we can see that the lessons we’ve learned—about health, family, work, resilience, community, and humanity—are lessons we'll carry forward into the New Year. Below, Cenera team members share the challenges they’ve faced and the lessons they’ve learned in 2020. Glenn Tibbles, [...]
