Feedback is a crucial component of any successful team, but its impact easily has the potential to be either positive or negative. When done wrong, feedback can be confusing, demotivating or even lead to workplace hostility and conflict. While difficult conversations are essential to leadership, managers often put off providing feedback until the annual performance [...]
As the one-year anniversary of the Cenera team moving to remote work is upon us, we want to take a moment to reflect on the lessons we have learned as a business and a team over this last year. While this year has presented many challenges, we are proud of how the Cenera team came [...]
What is an interview? According to an online search, “interview” comes from the French word “s’entrevue,” loosely translated as “to see each other about a view.” With this in mind, we could look at interviews as an opportunity to share information and collaborate on a successful partnership, rather than the interviewee merely trying to “get [...]
When companies originally started to work remotely due to COVID-19, many organizations were forced to transition their teams to an entirely new working model within a matter of days. As a result, certain business practices were put off to the side to be handled once things “returned to normal” and employees were back at the [...]
In Canada, both the public and private sectors are governed by privacy legislation. Personal information privacy is recognized as an essential element in maintaining public trust, making it extremely important for all regulated organizations to be diligent. Even so, privacy breaches continue to pose a concern for a variety of reasons. Here, we will outline [...]
Have you ever felt like you just can’t seem to fit in at work? Or, have you felt like a colleague just isn’t understanding the company culture? It likely had nothing to do with work performance but rather something that isn’t talked about in the workplace: emotional intelligence. This article will explain what emotional intelligence [...]
One of the go-to responses we hear when we talk to clients about how they are supporting employee mental health is, “We have an EFAP (Employee and Family Assistance Program).” When pressed further, beyond some usage rates, few have a good handle on whether the service is useful, of high quality, or meeting their employees’ [...]
Proper workplace investigations aren’t possible without an understanding and consideration of intersectionality. This article will explore what intersectionality is, how the concepts can be incorporated in your company policies and procedures, and the role it plays in workplace investigations. What is Intersectionality? Intersectionality is an analytical framework used to understand how a person’s overlapping identities [...]
In a previous article we covered the top privacy challenges facing HR in 2020. Many of these privacy concerns continue to pose challenges for HR in 2021, along with several others that have risen in importance due to the changes in our working environment. In this article, we will outline five of the top privacy [...]
As we enter what may be yet another challenging year, strong leadership is more important than ever. Strong leaders encourage resilience, make employees feel appreciated, and show compassion for their team. In difficult times, leaders can help keep teams calm and employees on-task. Have you made resolutions to improve your leadership skills? As a starting [...]
