About Rick Klumpenhouwer

A passion for strategic information management and a strong academic background make Rick Klumpenhouwer a highly capable advisor for those seeking to integrate compliance with real-world management. ,A partner with Cenera, Rick is a Privacy and Information Governance expert with over 30 years of experience in both the public and private sectors. His energetic and upbeat style inspires action, while his expertise and knowledge of privacy legislation and its application in the health sector creates positive change. Rick is a skilled investigator and evaluator, with experience in both breach and workplace investigations. He is known for his practical, creative and engaging approach that makes complex information, concepts and ideas accessible. Rick is committed to making a positive and enduring contribution to both the advancement and development of information management and privacy. He has a wide and diverse network and client history combined with deep and proven knowledge and methodologies. Rick is a frequent and thought-provoking conference speaker and leads Access, Privacy and Information Management training sessions for public, health and private sectors in communities across western Canada. In addition to his Masters degrees in Archival Studies and History, Rick is also certified with the Canadian Institute of Access and Privacy Professionals (CIAPP) at Master status, and as a Specialist in Electronic Content Management with the Association of Information and Image Management (AIIM). For many years, he has played the role of hockey and Irish dancing dad while indulging his love of European and world soccer leagues and tournaments.

In The Rush to Embrace Technology, Has Information Governance Fallen Through the Cracks?

By |2022-10-28T11:55:03-06:00November 2nd, 2022|Information Management, Privacy|

In 2019, a mere year after Canadian businesses became subject to mandatory data breach reporting, Canada's privacy watchdog estimated that a staggering 28 million Canadians had been impacted by a breach over the previous twelve months. Cue 2020 and the COVID-19 pandemic, and the rush to embrace digital technology accelerated with breathtaking speed. So, what has been [...]

Return-to-the-Office Privacy Concerns: How to Ensure Privacy with a Hybrid Model

By |2022-01-25T07:38:50-07:00January 20th, 2022|Privacy|

As the future of the workplace continues to evolve, many companies are opting for hybrid models that combine the benefits and flexibility of working from home with the team-building and creativity that shared office space provides. And as the pandemic rages on, the need for hybrid and remote work options will continue to be essential [...]

Can You Require Employees to Show Proof of Vaccination?

By |2022-01-12T13:46:06-07:00October 20th, 2021|Information Management, Privacy|

As the Alberta healthcare system struggles under the weight of the fourth wave, the question of whether to introduce vaccine mandates in the workplace is more pressing than ever. By now, the safety and efficacy of COVID-19 vaccines are well-documented, and with the Government of Alberta’s introduction of digital proof of vaccination, it is [...]

When Work and Privacy Collide: Why Good Leaders Trust Their Employees

By |2021-08-12T17:02:54-06:00July 21st, 2021|Privacy|

“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” - Stephen Covey While it is typical and prudent for organizations to intentionally design structures and policies intended to mitigate risk, when it comes to trust in the workplace, is being too risk-averse actually [...]

E-Proctoring and Assessments – Is It a Violation of Employee/Student Privacy?

By |2021-08-12T16:43:17-06:00April 21st, 2021|Privacy|

Since the start of the COVID-19 pandemic in April 2020, universities worldwide have been forced to work quickly and creatively to move their regular instruction into online spaces. In addition to the difficulty of re-creating the classroom environment remotely, one of the most prominent challenges administrators have faced is how to regulate and oversee examinations [...]

5 Common Causes of Privacy Breaches in Canada

By |2021-08-13T11:43:15-06:00February 17th, 2021|Privacy|

In Canada, both the public and private sectors are governed by privacy legislation. Personal information privacy is recognized as an essential element in maintaining public trust, making it extremely important for all regulated organizations to be diligent. Even so, privacy breaches continue to pose a concern for a variety of reasons. Here, we will outline [...]

Predictions for 2021: Top Privacy Challenges for HR

By |2021-04-17T04:04:32-06:00January 20th, 2021|Privacy|

In a previous article we covered the top privacy challenges facing HR in 2020. Many of these privacy concerns continue to pose challenges for HR in 2021, along with several others that have risen in importance due to the changes in our working environment. In this article, we will outline five of the top privacy [...]

Privacy Protection During COVID: Can Employers Disclose Employee Health Information?

By |2021-08-13T12:29:56-06:00October 14th, 2020|Privacy|

Employers are faced with a variety of challenges due to the pandemic, but one pressing concern is how we can best manage employee outbreaks while still respecting personal privacy. Employers are asking: what information can we collect and share? In this article, we explore privacy considerations and provide practical advice on how to manage and [...]

Employee Monitoring and Surveillance: How Far is Too Far?

By |2021-08-13T12:33:18-06:00September 30th, 2020|Information Management, Privacy|

With remote work becoming the norm, more employers have implemented digital tracking tools and surveillance software solutions like Hubstaff and Time Doctor to monitor employee activities, engagement and productivity. And while keeping tabs on employee website use and keystroke activity may seem harmless at first, the recent surge in workplace surveillance and digital supervision has [...]

Has Your Privacy Program Kept Up With Your Digital Transformation?

By |2021-04-17T04:04:34-06:00August 26th, 2020|Privacy|

To get back to business amid the pandemic, organizations everywhere underwent a massive digital transformation, which allowed vital business operations to continue but also introduced new risks. When organizations treat privacy concerns as secondary issues (especially when change is happening at a rapid speed), mistakes happen. And unfortunately, privacy mistakes are not particularly forgiving, often [...]

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