joan.dunlop

/Joan Dunlop
Joan Dunlop

About Joan Dunlop

With a powerful combination of privacy and information management expertise, Joan is an engaging speaker, dynamic motivator, and trusted advisor. Known for her infectious enthusiasm, Joan makes access and privacy legislation accessible, understandable and engaging. She is skilled at clarifying obligations, balancing protection of personal information with the need for transparency and access. A Partner with Cenera, Joan leads teams in Privacy and Information Management, a path inspired by her work administering the Alberta Freedom of Information and Protection of Privacy (FOIP) Act for a large public body. She provides advisory services, conducts Gaps and Privacy Impact Assessments, leads training and is a self-proclaimed policy geek. Joan’s background and experience also positioned her well to lead Cenera’s Workplace Investigations (WI) Practice. She created Cenera’s WI process, trains and supervises the Investigation Team, and leads workplace investigations for public and private sector organizations of all sizes. Joan holds a BA in Political Science from the University of Regina, a law degree from the University of Saskatchewan, and is a certified Master of the Canadian Institute of Access and Privacy Professionals. She is passionate about community work, frequently volunteering with Canadian Blood Services, The United Way of Calgary, Rotary International (Calgary South) and the Canadian Diabetes Association (Calgary Chapter).

Managing and Conducting Workplace Investigations Fairly

By | September 16th, 2020|Workplace Investigations|

While employers may be aware of their obligation to take workplace complaints seriously, uncertainty persists around investigating allegations of misconduct properly and fairly. In this article, we shed some light on how "fairness" is defined and understood in the context of a workplace investigation, common mistakes employers make when investigating complaints, consequences of a shoddy [...]

As Work Moves Home, So Does Bullying And Harassment

By | August 12th, 2020|Workplace Investigations|

The coronavirus lockdown measures moved many workplaces home, and in some cases, bullying and harassment have followed. Is the Future of Work Remote? A recent Gartner survey suggests that 74% of CFO's and finance leaders plan to shift at least 5% of previously on-site employees to permanently remote positions after the pandemic. And while not [...]

Is Your Remote Workplace Toxic?

By | July 15th, 2020|Workplace Investigations|

If you're like most people in 2020, you've probably found yourself working and leading from home, experiencing a multitude of operational complexities and concerns. One area of focus that mustn't be ignored is maintaining and promoting a professional and respectful workplace culture. When you work from home, every day might be (very) casual Friday, but [...]

Conducting Remote Workplace Investigations

By | June 10th, 2020|Workplace Investigations|

Across the globe, as people continue to work from home, there is a very good chance you have employees who are experiencing, at the hands of their co-workers, personal and sexual harassment, bullying, discrimination, and retaliation. And to complicate matters, while economies are starting to open back up, it is expected that for many organizations, [...]

Working at Home: Information Privacy and Security Guide

By | May 13th, 2020|Free Resources, Privacy|

In the office, the necessary online security protocols are already in place, but that may not necessarily be the case in a remote work environment. Now that you’ve been operating remotely for many weeks and may continue to do so, ensure your organization’s personal and sensitive business information is properly protected by reading our latest [...]

Pink Shirt Day: How to Prevent Workplace Bullying

By | February 19th, 2020|Workplace Investigations|

Bullying and harassment in the workplace is a major issue that impacts not only the psychological well being of staff but also the overall health and safety of the workplace.  According to a 2018 Forum Research survey, more than 55% of Canadians said they either have been bullied or have witnessed bullying on the job. Further findings [...]

Case Study: Data Governance Driving Value in Long-Term Care

By | January 24th, 2020|Privacy|

As one of the leading providers of seniors’ services and affordable housing in central and southern Alberta, Bethany Care Society has worked hard to serve long-term care residents and persons with disabilities for over 70 years. However, with new and emerging digital tools, increasingly complex regulatory environments, and privacy and security risks on the rise, [...]

Can Employees Sue for Workplace Harassment?

By | January 22nd, 2020|HR Advisory, Workplace Investigations|

Responsible employers understand their duty to maintain a safe work environment under the Alberta Occupational Health and Safety Act or similar laws in other jurisdictions, since failure to comply can result in liability. However, changes to employment law in Canada are continuous, and employers need to be aware of the impacts. Canada's Ever-Evolving Employment Law Landscape Currently [...]

‘Tis The Season To Prevent Corporate Holiday Party Shenanigans

By | December 4th, 2019|HR Advisory, Workplace Investigations|

If your business is hosting a holiday party this year, facing liability issues as a result of inappropriate party behaviour is a sure fast way to douse jolly spirits. As an employer, you must do everything you can to ensure the safety of your employees and guests, especially if alcohol is involved. Holiday parties are [...]

When HR Gets It Wrong: Employer Faces Steep Consequences for Failing to Investigate Harassment

By | November 13th, 2019|Workplace Investigations|

If we can learn anything from recent workplace harassment headlines, it's that companies don't always get it right. In fact, in the case of Heidi Bassanese, a 73-year-old administrator, her employer got it very wrong. What Happened Bassanese worked in an administrative role at German Canadian News Co. Ltd (GCN) for nearly two decades before being wrongfully terminated. [...]