Senior Manager, Language Training and Childcare Development
The Calgary Immigrant Educational Society (CIES) is a non-profit charitable organization that has been serving Calgary for almost 30 years. With over 130 staff, 160 volunteers and students from different nationalities, they have become an integral part of Calgary’s immigrant-serving community and continue to strive to give newcomers and low-income Canadians the opportunities to find their rightful place in our city.
Since 1988, CIES has grown from a small volunteer-led initiative, led by the Founder, to a 130+ staff organization with two locations in Calgary. Devoted to assisting immigrants and low-income Canadians through various levels of language, employment training, computer, accounting, and settlement programming, CIES has provided tens of millions of dollars’ worth of service to over 250,000 people in its 29-year history. Today, CIES assists over 1,200 students on a weekly basis, opening six days a week, with programs in-house and online.
Reporting to the Chief Executive Officer (CEO), the Senior Manager, Language Training and Childcare Development will be responsible for the operational success of the ‘Language Instruction for Newcomers to Canada’ (LINC), ‘Care for Newcomer Children,’ (CNC) and Drop-In ESL services, ensuring seamless team management and development, program delivery, and quality control and evaluation.
In this newly established role, the Senior Manager, Language Training and Childcare Development will manage all aspects of the ongoing program including fund development, planning, organizing, staffing, and leading program activities.
They will be responsible for a staff of about 80 people and 160 volunteers, reporting through three managers and three supervisors.
As a not-for-profit organization, which relies on the support of their donors, this position is a one-year contract that is reviewed, and potentially renewed, annually on March 31st.
Language Instruction for Newcomers to Canada (LINC)
LINC has been an integral program at CIES since 1992. LINC is a free of charge program providing a uniform quality of English language training for landed immigrants and refugees. Qualified instructors offer English instruction (in reading, writing, listening and speaking) to small groups of students as well as providing training about essential skills, life skills and cultural awareness about Canada.
Care for Newcomer Children (CNC)
CIES has offered its Care for Newcomer Children program, also known as Childminding, since 2003. The service is free of charge for CIES’ LINC and Employment Skills Training students’ children between 19 months and 6 years of age. Their CNC program provides activities that are age appropriate for the participating children. Childminding supports the settlement of children who are new to Canada.
Drop in ESL, and Literacy and Basic English
Drop-In ESL offers three different levels of classes (pre-basic, basic and intermediate/advanced), designed for those who have to fit classes around family needs or work schedules and for those who are not eligible for LINC because of their status as Canadian citizens or Work Visas.
Literacy and Basic English is specifically designed to help adult immigrants who have low to non-literate language skills, acquire the basic essentials required for learning English.
The key aspects of this role will be: to oversee the LINC, CNC and Drop-In ESL departments; review and write proposals and reports; communications and public relations; and, program staffing.
Based in Calgary, this position will be responsible for, but not limited, to the following.